B2B2C · Web

TikTok Shop Agency Web Platform

A high-conversion web platform and brand system for Viral Vision, designed for credibility, awareness, and growth.

Viral Vision
Time

May 2025 - Sep 2025

Location

San Francisco, CA

Team

Alina Zhang

Responsibilities

UX Designer
Brand Designer

Expertise

UI/UX Design
Responsive Web
Brand Design
Strategic Storytelling
SEO

Context
Business Challenge

Scaling a $5M+ GMV TikTok Shop agency without a cohesive brand or client-facing platform.

Scaling a $5M+ GMV TikTok Shop agency without a cohesive brand or client-facing platform.

Backgound

Viral Vision is a fast-growing TikTok Shop agency connecting brands with high-performing creators in the health category. Despite strong performance and over $5M in GMV, the agency lacked a unified brand identity and a dedicated web platform to communicate its value. As a result, partner engagement relied heavily on direct outreach, limiting scalability and making it difficult to establish credibility with high-priority brands.

Core Features

01

Clear UX Architecture

Opportunity

Without a centralized platform, Viral Vision relied on founder-led presentations to explain its value—making it difficult to scale communication and quickly onboard new partners.

My Solution

Structured the website using a broad-to-focused hierarchy. Prioritized high-impact creator content and wellness-focused messaging to communicate Viral Vision’s niche and strategic direction.

02

Two-Sided Brand & Creator Ecosystem

Opportunity

Viral Vision operates as a bridge between brands and creators, but this full-service value was not clearly communicated.

My Solution

Designed parallel narratives for both brands and creators, using mini case studies and content highlights to showcase the agency’s range and impact. This made the platform’s role as a connector legible and reinforced its end-to-end capabilities.

03

Content-Driven Credibility

Opportunity

As a TikTok Shop agency, Viral Vision’s strongest proof point is its creator content—but this was underutilized in communicating credibility and performance.

My Solution

Integrated dynamic, TikTok-native videos into the hero and key sections. Showcased real creator content to immediately demonstrate engagement, brand voice, and results—capturing attention while reinforcing trust.

04

Frictionless Partner Conversion Flow

Opportunity

The agency lacked a centralized system to capture inbound interest, resulting in missed opportunities for engagement.

My Solution

Created a streamlined sign-up flow with tailored entry points for brands, creators, and job candidates. Established a single, low-friction gateway into the ecosystem and enabling immediate partner conversion.

Brand System

From Vision to Visuals

Crafted a vibrant yet polished brand system that reflects Viral Vision’s health & wellness focus while establishing a recognizable presence for partners.

Opportunity

A custom double “V” mark symbolizes Viral Vision’s pursuit of growth and performance, paired with a shooting star motif to convey ambition and upward momentum. Clean, geometric forms ensure a modern and scalable identity.

Typography

Selected clean, legible sans-serif typeface to support clarity across the platform, balancing professionalism with an approachable, modern tone.

Color System

Developed a vibrant gradient system based in purple, blending energy and warmth to reflect creator-driven content while maintaining a forward-looking aesthetic. Bright accents draw from TikTok-native visuals, reinforcing the agency’s social commerce focus.

Impact
  • Supported $5M+ GMV agency through scalable brand and web platform.
  • 100% conversion within first week post-launch, including a high-priority brand partner.
  • Shifted partner acquisition from founder-led outreach to inbound engagement.
  • Established SEO foundation via Google Search Console to increase discoverability and long-term growth.
  • Improved brand salience and trust through structured, client-facing experience.
Design Process

Creating the Foundational Sitemap

Mapped the landing page sitemap to establish a clear content hierarchy and underlying logic. Ensured that information flows seamlessly across the site.

Prototyping the Website Architecture

Developed iterative Figma prototypes, evolving from low-fidelity wireframes to fully branded, interactive designs that brought the site structure to life.

Exploring Logo Iterations

Explored and refined logo directions for “Viral Vision,” balancing modern simplicity with a distinctive, energetic brand presence.

Reflection

01

Showcase deeper creator and brand proof points

Enable links to creator and brand profiles (where permitted) to provide tangible proof of impact and strengthen credibility through real-world examples.

02

Strengthen alignment within the TikTok Shop ecosystem

Further emphasize Viral Vision’s role as a connector between creators and brands, mirroring TikTok Shop’s broader ecosystem. Reinforce the agency’s strategic value in social commerce.

03

Prioritize livestream-driven conversion strategies

Highlight livestream support more prominently within the website, in-line with the growing importance of live commerce in driving engagement and sales on TikTok Shop.

Let's Connect

Open to full-time roles and contract opportunities! Please send me an email or message me on LinkedIn.

Let's Connect

Open to full-time roles and contract opportunities! Please send me an email or message me on LinkedIn.

Let's Connect

Open to full-time roles and contract opportunities! Please send me an email or message me on LinkedIn.